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samsung j7 neo STUCK ON LOGO

Discussion in 'Android Devices' started by NET242, Dec 16, 2020.

  1. NET242

    NET242 Lurker
    Thread Starter

    Ok.... Need help in understanding what is up? my phone won"t hard "RESET" when i hold VOLUME UP + HOME + POWER FOR 30- 60 seconds and nothing!!! Can someone tells me what does this means please? can't it be resolved ?

    ODIN MODE
    DOWNLOAD SPEED: FAST
    PRODUCT NAME: SM- J701M

    CURRENT BINARY: SAMSUNG OFFICIAL
    SYSTEM STATUS: OFFICIAL
    FAP LOCK: ON
    OEM: ON
    SECURE DOWNLOAD : ENABLED
    WARRANTY VOID: 0 (0x000)

    RP SWER: B:4 K:1 S:1

    USING ODIN BUT NOTHING NO RESPOND OF DOWNLOADING!!!!
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    that is your download mode and is used in conjuction with odin to flash a firmware update. can you explain what is going on with your phone? be as detailed as possible.
     
    MrJavi likes this.
  3. NET242

    NET242 Lurker
    Thread Starter

    well.... whenever i power on the phone? it stays on the logo it stuckk
     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    was this a random event? did you drop it? was this after an update?
     
    MrJavi likes this.
  5. NET242

    NET242 Lurker
    Thread Starter

    not sure but it came to this
     
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    ok the only thing you can do is go to https://www.sammobile.com/firmwares/ find the firmware that is for your device. upon downloading the firmware sammobile will provide you details on how to flash it. unfortunately you will lose all of your data.

    edit: make sure you have the correct firmware. flashing the wrong one could mess up your phone.
     
    drois2 and MrJavi like this.
  7. drois2

    drois2 Newbie

    Frija is a better option for finding firmware as it will download the latest version based on the carrier code at full speed. Sammobile has very slow downloads.
     
    ocnbrze likes this.
  8. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    Dannydet and drois2 like this.
  9. drois2

    drois2 Newbie

    Dannydet and ocnbrze like this.

Samsung Galaxy J7 Neo Forum

The Samsung Galaxy J7 Neo release date was July 2017. Features and Specs include a 5.5" inch screen, 13MP camera, 2GB RAM, Exynos 7870 Octa processor, and 3000mAh battery.

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