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Support Samsung Kies won't open

Discussion in 'Android Devices' started by erikfokkens, Jul 2, 2010.

  1. erikfokkens

    erikfokkens New Member
    Thread Starter
    5

    Jul 2, 2010
    1
    0
    5
    hello guys I just bought the Galaxy S but I don't seem to manage to get the software programm Samsung Kies installed on my WindowsXP pc . I allready installed active sinc but when opening the programm it still says: error on opening mainstage..who can help me because I have to transfer tons of adresses from my old telephone to the Galaxy and by bluetooth it only goes one by one which is a pain in the ass
    Thanks on forehand
     

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  2. -Ollie-

    -Ollie- Well-Known Member
    58

    Jun 15, 2010
    188
    21
    58
    Maybe it's a stupid question, but did you try to uninstall/reinstall?
    I use WinXP and I did not have any problem with Kies, although I didn't use it to sync my contacts.
    I read some reports of people having issues with Kies, but never about not being able to start it.
     
  3. larryccf

    larryccf Well-Known Member
    38

    Nov 14, 2009
    212
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    38
    if you have a Gmail acct, why not just export the contacts to your desktop as .csv file, then upload to Gmail - and gmail will download to your galaxy as long as you have "sync" turned on
     
  4. doctajay

    doctajay Well-Known Member
    43

    May 14, 2010
    135
    29
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    i don't have the SGS. what is the use of samsung kies? is it necessary for anything? all my contacts are stored in gmail.
     
  5. DrZapps

    DrZapps New Member
    5

    Jan 5, 2012
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    It's been quite a while since there was an update on this issue.
    Please confirm if there is a fix for this yet.

    Errors being received when attempting to start up kies:
    Log Name: Application
    Source: Application Error
    Date: 2012/01/05 02:01:15 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: ******
    Description:
    Faulting application name: Kies.exe, version: 2.0.0.11044, time stamp: 0x4e520153
    Faulting module name: KERNELBASE.dll, version: 6.1.7600.16850, time stamp: 0x4e21132b
    Exception code: 0xe0434352
    Fault offset: 0x00009673
    Faulting process id: 0x1d10
    Faulting application start time: 0x01cccba1b7d84355
    Faulting application path: C:\Program Files\Samsung\Kies\Kies.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: f771c0f5-3794-11e1-bd5a-ac72890f3975.

    I have tried reinstalling, but no luck.
    I have tried running a repair on the .net 3 framework but this did not help.

    The machine is complaining about a .dll file that is faulty or something. Is there a way to repair this dll without breaking anything else.

    Something else that came to mind, is there a comparability with this application?
    this runs perfectly on XP and vista, but win7 x32 and x64.

    I look forward to your reply.
     

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