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Support Samsung Moment acts like headphones are plugged in

Discussion in 'Android Devices' started by kanefears, Feb 14, 2011.

  1. kanefears

    kanefears Lurker
    Thread Starter

    When people call me, i can't hear them talk out of the speaker.. i cant put it on speakerphone, and it wont play music out of the main speaker on back. But when i plug in my headphones in that have a mic, i can hear people taking in the headphones, and it'll play music through the headphones. Any suggestions?
     

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  2. pastafarian

    pastafarian Pâtes avec votre foie

    I had this exact issue when the headset switch broke in my old 6700. It was a known weak spot for that phone, not for the Moment that I'm aware of. It's also one of the reasons I favor bt headsets for everything but music. To be sure that it's not hardware, you could try a hard reset. If that doesn't fix it, a trip to a repair center may be in order. Good luck!
     
  3. timzentu

    timzentu Lurker

    I am having this same issue, but I can't get the built in mic/speaker/ear piece to work at all. Mine is still under warranty, so I can either send it to Samsung and be without a phone, or pay $35 to get it repaired. Only good thing is that the Sprint online help offered me a $35 credit for getting my phone fixed through them. I am just hoping that I get a different phone, I want to have something with froyo.
     

Samsung Moment

The Samsung Moment was one of the first Android Phones with a slideout keyboard.
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