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Support samsung moment sync trouble

Discussion in 'Android Devices' started by assasination, Dec 26, 2009.

  1. assasination

    assasination New Member
    Thread Starter
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    Dec 26, 2009
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    i cant get my moment to sync right with my pc. im running windows 7. when i plug the device up to the pc, it reads that a device is connected but i cannot open it (just says please insert drive). and ideas what might fix this
     

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  2. pastafarian

    pastafarian Pâtes avec votre foie
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    Nov 4, 2009
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    The Sea of Tranquility
    Did you pull down the notification menu on the phone and mount the sd card?
     
  3. assasination

    assasination New Member
    Thread Starter
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    Dec 26, 2009
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    yea my card is mounted, my pc doesnt even see it now. i reinstslled the usb drivers too
     
  4. Moment

    Moment Well-Known Member
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    Dec 21, 2009
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    Go to Settings > Applications > Development. Uncheck USB Debugging. See if the PC recognizes your SD card after you do that.
     
  5. chckn&prncss

    chckn&prncss New Member
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    Jul 2, 2010
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    I am having the same problem... can't get to commect my phone to the PC. WIN7 is my OS
     
  6. dntesinfrno

    dntesinfrno Well-Known Member
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    Jun 7, 2010
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    computer tech
    Virginia
    I havent mounted my phone on a win7 machine but on xp sometimes i have to unmount my sdcard (menu>settings>sd card & phone storage>unmount sd card) and then reboot the phone to get the notification in the phone to mount to usb. Another thing to do would be download usbdeview (View any installed/connected USB device on your system) and uninstall any drivers related to samsung or android and reinstall the latest driver package included with the 2.1 swupdate. Lastly there is a thread over at SDX about wireless ftp connection to the sdcard bypassing the usb completely, this does however require a wifi connection to your network. This is the link to that thread

    [HOW-TO] Wireless Access to Your SD Card
     
    chckn&prncss likes this.

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