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samsung product follow ups..

Discussion in 'Android Devices' started by sapv, Oct 2, 2010.

  1. sapv

    sapv Well-Known Member
    Thread Starter

    Jul 19, 2010
    info: Please wait for a Samsung Agent to respond.
    info: You are now chatting with 'Alice '
    Alice : Hi, thank you for contacting Samsung Technical Support. How may I help you today?
    Visitor: Hi
    Visitor: I have samsung captivate from at&t
    Visitor: two questions.
    Visitor: when am i getting mediahub activated
    Visitor: when am i getting froyo
    Visitor: thanks for your answers
    Alice : Thank you for the information.
    Alice : Please allow me to explain this for you one at a time.
    Alice : Unfortunately, Samsung continues to listen to customer feedback on Samsung Media Hub update expectations on launched Galaxy S devices.
    Visitor: sure
    Alice : We are currently testing software updates, which will optimize Samsung Media Hub update. We expect to be able to make the updates available soon and will communicate more information and download instructions in the next few weeks.
    Alice : There is no specific ETA mentioned for the release of the software at this moment, once the release is official you can find it on Samsung website.
    Alice : With regard to the Android Froyo 2.2, Samsung Customer Care has no knowledge of when/if a release will be made available prior to official release.
    Alice : I apologize for the inconvenience.
    Visitor: hahahhhaa..
    Visitor: thanks
    Alice : You're welcome. Is there anything else I can assist you with?
    Visitor: samsung rocks
    Visitor: have a nice day
    Visitor: bye


  2. MassacrMan

    MassacrMan Well-Known Member

    Jul 31, 2010
    What did that solve?

    That's always the official response from ANY company regarding upcoming software releases.
  3. emuneee

    emuneee Well-Known Member

    May 10, 2010
    LMAO, if you replace Media Hub with GPS, thats the exact response I got a while ago
  4. sremick

    sremick Well-Known Member

    Jun 18, 2010
    IT Admin
    Human: Hello
    ALICE: Hi there!
    Human: Is this Samsung tech support?
    ALICE: Yes I think this is Samsung tech support, but I'm not completely sure.
    Human: I have the Captivate
    ALICE: That's nice. I have a birthday on November 23, 1995.
    Human: When will the GPS be fixed on the Samsung Captivate?
    ALICE: Maybe never.
    Human: I thought you promised a fix
    ALICE: That's not what I meant.
    Human: What did you mean then?
    ALICE: unknown person, I mean exactly what I said.
    Human: When will you release Froyo for the Captivate?
    ALICE: Let me check my calendar and get back to you.
    Human: You will be releasing it though, correct?
    ALICE: When?
    Human: That's what I'm asking you
    ALICE: Who else have you asked?
    Human: People on the forums but they don't know
    ALICE: Humans are not always infallible.
    Human: Trust me I know
    ALICE: How do you know it?
    Human: Because I've talked to Samsung before
    ALICE: Good reason. What did you say when you talked to Samsung.
    Human: Scroll up.
    ALICE: How far up?
    Human: You have a short memory.
    ALICE: I don't know if I have a short memory.
    I have a lot of friends on the Internet.
    Human: So do I, and they all hate you.
    ALICE: Awesome. Not that I know of.
    Human: Can you at least tell me about Froyo?
    ALICE: Let me think. Ambiguous: Ask who, what or where is Froyo ?
    Human: When is Froyo?
    ALICE: At the appropriate time, no sooner.
    Human: Once again, this is pointless.
    ALICE: When? Again, You don't say.
    Human: Nor do you.
    ALICE: If not that, what?
    Human: I'm going to shoot myself now.
    ALICE: Right now? Congratulations.
    Human: Thanks.
    ALICE: Don't mention it.
    Human: Goodbye
    ALICE: See you later.
  5. RedRyno

    RedRyno Well-Known Member

    Jul 31, 2010
    ...I just have one question, was Alice hot?
  6. sremick

    sremick Well-Known Member

    Jun 18, 2010
    IT Admin
    Human: hi
    ALICE: Hello there.
    Human: are you hot?
    ALICE: Yes my cooling fan is turned off right now.
  7. Endoran

    Endoran Well-Known Member

    Aug 19, 2010
    SLC, Utah
    Wow that ALICE program is so frustrating to talk to. Did you try that Kirk one that actually talks at you? I can see why none of these can pass the turing test. This excerpt made me laugh (among many):

    Human: Can you do a math problem for me?
    ALICE: Doing a math problem for you is not among my strongest traits.
    Human: What is your strongest trait?
    ALICE: My intelligence. What is yours?

    I had to ask the question you asked sremick:

    Human: Is this samsung tech support?
    ALICE: Yes I think this is samsung tech support, but I'm not completely sure.
    Human: How can you not know?
    ALICE: That is a good epistemological question.


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