1. Download our Official Android App: Forums for Android!

Support Samsung repair center question

Discussion in 'Android Devices' started by delarob, Aug 1, 2013.

  1. delarob

    delarob Lurker
    Thread Starter
    Rank:
    None
    Points:
    6
    Posts:
    8
    Joined:
    Jul 12, 2013

    Jul 12, 2013
    8
    1
    6
    Male
    hooters
    connecticut
    Hello people , I sent my galaxy s3 for repair a few days ago been looking at the status of my repair and so far this is what I've gotten

    *08/01/2013//12:08:33//0001773863//Telephone//ASC*
    8/1/2013 11:08 AM-Cynthia Sosa: The Unit did not pass Quality Assurance Check.
    *07/30/2013//20:15:34//0001773863//Telephone//ASC*
    7/30/2013 7:14 PM-Cynthia Sosa: The unit has left the technician. SOLUTION: Replaced Component - Replaced Component - Replaced Compo

    nent - Passed All Functional Testing
    *07/26/2013//11:53:35//0001773863//Telephone//ASC*
    7/26/2013 10:53 AM-Daniel Ruiz: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)


    anyone know what Quality Assurance check means?
     

    Advertisement

  2. funkylogik

    funkylogik share the love peeps ;)
    Rank:
    None
    Points:
    1,443
    Posts:
    21,404
    Joined:
    Sep 15, 2011

    Sep 15, 2011
    21,404
    7,246
    1,443
    Male
    monkey
    Paisley, Scotland, Western Europe
    Id guess they received it then tested to see if it was working fully, it failed that test so they repaired it, tested again and it passed :thumbup:
     
  3. delarob

    delarob Lurker
    Thread Starter
    Rank:
    None
    Points:
    6
    Posts:
    8
    Joined:
    Jul 12, 2013

    Jul 12, 2013
    8
    1
    6
    Male
    hooters
    connecticut
    Thanks for the reply , Just got an update stating (replaced component-replaced component, replaced PBA)

    hopefully everything is good
     
  4. funkylogik

    funkylogik share the love peeps ;)
    Rank:
    None
    Points:
    1,443
    Posts:
    21,404
    Joined:
    Sep 15, 2011

    Sep 15, 2011
    21,404
    7,246
    1,443
    Male
    monkey
    Paisley, Scotland, Western Europe
    What was wrong with the phone man? Any idea what PBA is?
     
  5. delarob

    delarob Lurker
    Thread Starter
    Rank:
    None
    Points:
    6
    Posts:
    8
    Joined:
    Jul 12, 2013

    Jul 12, 2013
    8
    1
    6
    Male
    hooters
    connecticut
    The home button wouldn't work sometimes and when it did work I would put the phone on sleep mode by pressing the home button then the screen will light back up (would not stay on sleep mode) very annoying problem.

    dunno what's PBA but seeing they replaced components several times and now a PBA whatever that is ..the phone gets repaired fine
     
    funkylogik likes this.
  6. funkylogik

    funkylogik share the love peeps ;)
    Rank:
    None
    Points:
    1,443
    Posts:
    21,404
    Joined:
    Sep 15, 2011

    Sep 15, 2011
    21,404
    7,246
    1,443
    Male
    monkey
    Paisley, Scotland, Western Europe
    Maybe Power Button Assembly :) glad you got it repaired so fast man :thumbup:
     
  7. delarob

    delarob Lurker
    Thread Starter
    Rank:
    None
    Points:
    6
    Posts:
    8
    Joined:
    Jul 12, 2013

    Jul 12, 2013
    8
    1
    6
    Male
    hooters
    connecticut
    Thanks man , they finished the repair on thursday night and was supposedly shipped 8/1 around 7:30pm with UPS tracking and is almost saturday and no Update from UPS website if is on Route or not.

    Called samsung and they said it was shipped thursday and UPS has it but since they dont work weekends the phone should arrived Monda/Tuesday lol funny thing is so UPS dont work thursday and friday also? anyhow everything is resolved Thanks
     

Share This Page

Loading...