1. Are you ready for the Galaxy S20? Here is everything we know so far!

Samsung s20+ no incoming call when in a call

Discussion in 'Android Help' started by Wrighty87, Jun 19, 2020.

  1. Wrighty87

    Wrighty87 Lurker
    Thread Starter

    Hi guys i am having some issues with my phone calls, the problem is that when I am on the phone to somebody on an active call and somebody else try to ring me it tells them my phone is currently unavailable, and while I'm on the call it wont show a call inconing and give me an option to accept or decline so I know they have phoned me or even leave a missed call notification how can I solve this issue
     


  2. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Check the settings of your Phone app. The app's settings should contain an option to enable/disable Call Waiting: on my Pixel it's in Phone > Settings > Calls > Additional Settings, but Samsung's phone app may arrange its settings differently.

    If that doesn't work the most likely reason for that is that your contract does not support call waiting, in which case you should speak to your service provider if you think that is wrong.

    It also sounds like you don't have a divert to voicemail when unavailable set up...
     
    Dannydet likes this.
  3. Wrighty87

    Wrighty87 Lurker
    Thread Starter

    Didn't work
     
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    The settings weren't there or didn't have any effect? If the latter then definitely talk to your service provider.
     
  5. Wrighty87

    Wrighty87 Lurker
    Thread Starter

    Couldn't find the settings as samsung settings are different than other anrouds
     
  6. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    On Samsung phones it's under your dialer's settings. Open the phone dialer and tap the three dots to get to settings. You'll find it under "supplementary services". If it's not there, then you don't have that enabled. It should then go directly to voicemail, but as @Hadron noted, it's under the control of your carrier, not the phone.
     
Loading...

Share This Page

Loading...