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Support Samsung S4

Discussion in 'Android Devices' started by lindabardwell, Jan 9, 2014.

  1. lindabardwell

    lindabardwell Lurker
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    My daughter took a lot of programs off my phone because it was running my phone bill up! Google auto updates and spams you with stuff that runs your bill up :( but now I can't open files or open downloads. What has she turned off? I'm trying to get my resume but it won't open any files! Can you please help me? Thanks!!!
     

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  2. lindabardwell

    lindabardwell Lurker
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    Gee wizz guess I have to go to Verizon to have it fixed,!!
     
  3. lotus49

    lotus49 Android Expert
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    I see you waited a whole 48 minutes before concluding no-one was going to help.

    You will need to be a lot more specific about what you know about what your daughter did (or get her to tell us) and what the symptoms are if you want someone to help.

    What files are you trying to open? Which applications are you trying to use to do so? What exactly happens when you do try to open them?

    It may also be that not many people read your post because its title was "Samsung S4". All the posts here are about the S4 so it would be more helpful to have a title that said something about what your problem is.
     
    speedlever and Mr. Lucky like this.
  4. picord

    picord Well-Known Member
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    do a factory reset.
     
  5. allanlaw

    allanlaw Android Enthusiast
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    Go to Settings>More>Application manager>ALL>POLARIS Office 5, tap it, and see if it is Turned off. If it is, turn it on. That should let you open up almost any file. Then, what you need to do is to configure Google Play so it will not auto update your apps. That should take care of the data usage issue.

    :)
     
  6. Mr. Lucky

    Mr. Lucky Android Expert
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    A bit like fishing with hand grenades, but yes, that would probably solve the problem. :p
     
    electricpete likes this.

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