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Samsung S5 unrecognized contact problem

Discussion in 'Android Help' started by Mahotek, Feb 28, 2016.

  1. Mahotek

    Mahotek Lurker
    Thread Starter

    Hi all,

    Not sure if anyone has had this issue before.

    Sometimes when I get a sms or a call it will not show me the Caller name even though I have them added in my contacts.

    Even an sms will come up with no name.

    When I go into my contacts there are no contacts there at all, once I restart my phone everything is back again.

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  2. girolez

    girolez Often Off Piste

    Ate you using third party sms/dialler apps that are being "optimised" under lollipop? That could cause what you describe.
  3. Mahotek

    Mahotek Lurker
    Thread Starter

    Hi Girolez,

    Thanks for your reply.

    Not using any third party apps
  4. AZgl1500

    AZgl1500 Extreme Android User

    On my S5 and my Note 4, I use exDialer and so far, over the last few years, it usually always shows me the Contact's name.

    * ExDialer - Dialer & Contacts - One I use

    My favorite feature on this dialer, is "search for contact names"

    I enter 'jim' and it displays all of the contacts who have 'jim' in their names.
    makes for fast name/contact retrieval.

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