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Support samsung s5 update

Discussion in 'Android Help' started by Android Question, Jun 5, 2016.

  1. Android Question

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    I have a Samsung s5 I did an update on yesterday & only problem I see is that when I open Gmail everytime with out fail it closes everytime & leaves a message bar saying unfortunately Gmail has stopped. I can't even look at one email without it doing this. I updated to Marshmallow 6.0 on 6/4/2016 any ideas for fixes or what do I need to do?
     

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  2. Jfalls63

    Jfalls63 Android Expert
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    May 15, 2015
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    It's good practice to boot into recovery and wipe your cache partition after a large update. I usually preform a factory reset and start over fresh but most get by with wiping cache. Helps to get rid of any left over junk from old OS.
     
  3. Parayilhussain

    Parayilhussain Android Enthusiast
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    Reboot /restart device.
    Go to settings >storage>cached data>clear cached data.
    Go to settings>storage>apps> download manager>clear data.
    Go to settings>storage>apps> Gmail>clear data.
    Go to settings>storage>apps> google play services>manage space >clear data.
    Go to settings>storage>apps>settings>clear data.
    Reboot /restart device.
     

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