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Support Samsung s7 cant a dead / faulty battery cause being stuck in odin mode?

Discussion in 'Android Help' started by Android Question, Sep 13, 2016.

  1. Android Question

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    I have a rather weird problem and I'm not sure if I should trust the guys I brought my phone into.

    Basically it started when i came home. I plugged my phone into charger when it wa sat about 12% battery. When i came back 2 hours later it has the light blue screen Downloading do not turn off target. ( I never rooted my phone or anything)

    I tried to restart etc using home, power and volume down. Then volume down to decline OS update and it would keep going back to the download mode.

    I tried to connect it to my pc while in the mode but PC only recognized a usb device was plugged in.

    Anyway I brought it to the shop. While going there i assumed the battery died. We plugged it in and the charging indicator didn't show it was charging (battery image just stayed still)....When they first looked at the phone they told me dead battery and I brought the phone back to the odin mode using home, power and volume down.


    Anyway....long story short....They think its a battery and software problem but the battery thing sounds fishy to me.

    A couple questions:

    Will a S7 in Odin mode still show the actual charging animations after it has ran out of power?

    Any other ideas?
     

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  2. Jfalls63

    Jfalls63 Android Expert
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    May 15, 2015
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    Most Samsung devices will not show Charging Status while in Download (Odin) Mode.
    If you press and hold just the Power Button till it reboots, does it still take you to Download Mode?
    You might try and see if it will boot into Recovery.
    Press and hold the Power button till device turns off then press and hold Power + Home + Volume Up.
    In recovery, you can try a Cache Wipe first. Use the Volume Down to scroll to Wipe Cache, then press power to select it. then select Reboot Device
     

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