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Support Samsung s9 plus charger port damaged

Discussion in 'Android Help' started by androidtvfan, Jun 10, 2019.

  1. androidtvfan

    androidtvfan Well-Known Member
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    My Samsung S9 plus will not charge as the port is somehow damaged i.e moisture or whatever has got it so the plug won't go all the way in...Have I lost all my photos on its 128gb internal memory ? I presume I have ?
     

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!
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    being a flashaholic sponsor, helping others gettin
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    are you photos synced with google photos?
     
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  3. mikedt

    mikedt 你好
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    The Galaxy S9 has wireless charging. Try it with a Qi compatible wireless charger. And if it charges and powers on then, you're OK.
     
  4. MoodyBlues

    MoodyBlues - Crazy peacock person -
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    Not unless moisture/whatever damaged its storage, too, and not just its charging port.

    Generally speaking, being unable to charge a device does not equal losing its data. Your photos should be fine.
     
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  5. steiny180

    steiny180 Android Enthusiast
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    Use the LAN option in ES File Explorer to backup your files to your PC...
     
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  6. MoodyBlues

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    If he can't charge it...I don't think this will work. ;)
     
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  7. Steven58

    Steven58 Returning AF Family Member
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    This may be an obvious question, but have you tried to charge the s9 with a different USB C charging cable? I've found that most times it's the cord and not the port.

    Steven
     
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  8. tube517

    tube517 Android Expert
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    Are you getting the message that there is moisture detected?

    Did you completely dry the usb port (at least)? I had to use a fan when I got a very small amount of moisture in my S8+ usb port(when I still had it)
     
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  9. Hadron

    Hadron  
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    Most of us abandoned ES long ago over its privacy problems.

    I don't think that moisture would stop the plug being inserted. I'm with Steven on this: if you can't see visible damage to the port or some obstruction in it I'd consider the possibility that it's the cable.

    If you can see something in the port, be very careful trying to get it out: a hard probe could easily damage the contacts.
     
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  10. steiny180

    steiny180 Android Enthusiast
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    Allowing ES File Explorer to only access your home LAN IP addresses (i.e. 192.168.*.*:* in most cases) via NoRoot Firewall removes the privacy / security issues.

    ESFE is a powerful litlle app....
     
    #10 steiny180, Jun 14, 2019
    Last edited: Jun 15, 2019
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  11. MoodyBlues

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    ES File Explorer Pro is my favorite of numerous file managers I've tried. It most seamlessly connects to all of my Linux computers, and has features others lack or poorly implement.
     
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  12. androidtvfan

    androidtvfan Well-Known Member
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    Thanks for all the replies. In the end after some wiggling about the plug went in properly again and all fine now. I was all set to buy the wireless charger but then you have to enable wireless charging I read so guess that wouldn't have worked..anyway fortunately all good anyway

    The headphone port continues to be impossible to use though
     
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  13. androidtvfan

    androidtvfan Well-Known Member
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    I think sand from the beach I was on got in to the port tbh, very tiny grains but enough to affect charging it seems
     
  14. Fox Mulder

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    If that's the case there may still be some stuff in there. Get some canned air and give the port a blast to blow out any loose debris. I agree you do not want to try cleaning the port by sticking something inside it due to the possibility of doing damage, and of course anything metallic could short out the contacts and potentially damage or destroy the phone.
    Wireless charging should not have to be enabled, drop the phone on a Qi charging pad and it will begin charging wirelessly. I have an S9 and the only toggle is for fast wireless charging, if that is not enabled it will still charge wirelessly at the standard rate.
     
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  15. steiny180

    steiny180 Android Enthusiast
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    I have a Motorola phone with a poor USB connector and I use a cheap in-line digital VA meter to monitor when a good connection is made while wiggling and slowly inserting the USB cable...
     

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