1. Are you ready for the Galaxy S20? Here is everything we know so far!

Samsung tab E playstore log in

Discussion in 'Android Help' started by Blaine St Pierre, Jan 21, 2020.

  1. Blaine St Pierre

    Thread Starter

    did a factory reset on my tablet try to login to playstore with Google credentials goes to checking info and loops till it states problem connecting to Google servers I have no issue on my s10 any help would appreciated
     


  2. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    Try uninstalling all updates for Play (just checking as the FDR should have done this) or clearing data for the Play app.
     
    MoodyBlues and Dannydet like this.
  3. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    Welcome to Android Forums, Blaine St Pierre! :)
    Have you tried going to the Play Store with a browser, and seeing if you can log in that way?
     
  4. Blaine St Pierre

    Thread Starter

    will do that first in the AM Im done with it today
    hey I didn't take a hammer to it lol
    thank you like your handle one of my favorite groups of all time.
     
  5. Blaine St Pierre

    Thread Starter

    did both didnt work thanks Google's involved lol
     
    Unforgiven likes this.
  6. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    You're welcome. Let us know what happens, okay?
    Mine too. :D
     
  7. steiny180

    steiny180 Android Enthusiast

    Clear data for:

    google framework services
    download manager
    google playstore

    Let us know what happens...
     
  8. Blaine St Pierre

    Thread Starter

    cleared cache and data in play, playstore and google framework still goes to checking info
    and times out after 10minutes
     
  9. Blaine St Pierre

    Thread Starter

    should I power off and back on after doing this
     
  10. Blaine St Pierre

    Thread Starter

    got onto google play alright as soon as I tap go to playstore from Google play it goes back to checking info again must be google I guess
     
  11. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    You went there using a browser and it did that? :thinking:
     
  12. Blaine St Pierre

    Thread Starter

    I was able to sign into Google play in the browser but once I tapped go to playstore checking info immediately popped up and never stopped checking. factory reset again and will start over again it has to be on Google's end I think of course google only offers live help or chat for advertisers lol
     
  13. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    Did you follow the link I posted? There shouldn't be any 'tapped go to playstore' involved--it's a direct link to Play.

    Depending on your settings, clicking the link may spawn the Play Store app; you may need to long press on the link and then choose to open it in your browser.
     
  14. Blaine St Pierre

    Thread Starter


    ok will try that I'm on my phone now not tablet
    I will try this once I set tablet up and running thank you
     
  15. Blaine St Pierre

    Thread Starter

    Tried it as soon as I tapped the link it went to the checking info message again I think the issue is with google
     
  16. steiny180

    steiny180 Android Enthusiast

    Try wthout reboot. If the problem presists, retry (clear data) again with a reboot.

    Also ensure wifi and data are OFF before clearing the data...
     
Loading...
Similar Threads - Samsung tab playstore
  1. Bahria Town Rawalpindi
    Replies:
    13
    Views:
    217
  2. Nirupa Rathnayake
    Replies:
    4
    Views:
    283
  3. ergdroid
    Replies:
    1
    Views:
    539
  4. epicmarketer
    Replies:
    1
    Views:
    412
  5. Cathleen McCarthy
    Replies:
    4
    Views:
    377
  6. drcarl
    Replies:
    6
    Views:
    597
  7. MultiThreading666
    Replies:
    4
    Views:
    811
  8. George Coughlan
    Replies:
    3
    Views:
    665
  9. tahamid
    Replies:
    0
    Views:
    6,183

Share This Page

Loading...