Help Samsung vibrant doesn't connect to PC

[Quakerwildcat]

2 problems:
1) I've tried on both a laptop and a desktop
2) It worked on the laptop when the phone was new.

 

[jkcheng122]

Quakerwildcat,
Is your USB debugging turned on? If you don't have the correct drivers installed Mounting won't work with USB Debugging turned on. Basically you need USB debugging off and USB Settings at Mass Storage.

 

[wildblue]

Sorry, I didn't read all your posts saying you'd tried different PC's.

Based on what you've tried sounds like if probably is the phone HW. If you got it from TMO they should replace it.

 

[Clima702]

Here is what you need to do.
You have to download the samsung kies software from the samsung website. Basically its tethering.
Once you do that go on youtube and search for the "how to tether your samsung vibrant" video.
Then you can transfer files from your computer to your phone.

 

[Quakerwildcat]

2 problems:
1) I've tried on both a laptop and a desktop
2) It worked on the laptop when the phone was new.

Neither T-Mobile nor Samsung could fix it either. In my case it was a hardware problem. Phone was sent back to Samsung for replacement.

 

[elgibby]

Neither T-Mobile nor Samsung could fix it either. In my case it was a hardware problem. Phone was sent back to Samsung for replacement.

Quaker, did your phone ever connect to your desktop or did it one day refuse to connect?

That's my problem; it just stopped. I've uninstalled and reinstalled drivers on my PC, used debugging on and off, nothing happens.

All I can think of is getting a USB adapter and doing a wireless tether -- not even sure if that will work.

 

[Quakerwildcat]

Quaker, did your phone ever connect to your desktop or did it one day refuse to connect?

That's my problem; it just stopped. I've uninstalled and reinstalled drivers on my PC, used debugging on and off, nothing happens.

All I can think of is getting a USB adapter and doing a wireless tether -- not even sure if that will work.

It connected initially, then at some point it stopped working -- probably after 2-3 months. I would connect the USB, and hear the little 'ding', but never get the prompt to mount the phone, or the pop-up in Windows. I was living with it, thinking maybe I would get it to work once I took the time to figure it what setting was wrong. Then the Froyo update came out and I was finally really compelled to figure out what was wrong. After an hour of trying everything, and another 45 minutes on the phone with Samsung, they confirmed that it was not me -- it was the phone!

 

[elgibby]

It connected initially, then at some point it stopped working -- probably after 2-3 months. I would connect the USB, and hear the little 'ding', but never get the prompt to mount the phone, or the pop-up in Windows. I was living with it, thinking maybe I would get it to work once I took the time to figure it what setting was wrong. Then the Froyo update came out and I was finally really compelled to figure out what was wrong. After an hour of trying everything, and another 45 minutes on the phone with Samsung, they confirmed that it was not me -- it was the phone!

Hmm. Guess I'll have to try the tech support route. It was after the Froyo update that mine quit.
Thx for the info!

 

[Quakerwildcat]

FWIW I got this in an email from Samsung after they received my phone:
Problem found:
BAD BGA COMPONENT
WARRANTY, REPLACE PART
Solution:
Replaced PBA

 

[bumbum316]

I just scrapped everything everyone told me, turned off the debugging, turned my phone off, then on again. Then I went to Settings -> About Phone -> USB Settings -> Mass Storage, then I went back to the home page, and then plugged in my USB cord and TA DA! After an hour of following everyones crappy advice, it worked.

that is true it worked it worked you go file/settings/applications/usb settings/mass storage then plug in and it worked

 

[elgibby]

that is true it worked it worked you go file/settings/applications/usb settings/mass storage then plug in and it worked

Don't know how or why, but it worked. In reinstalled the Samsung drivers, then did the steps above, and it worked. Didn't I do that a hundred times before? !! Sheesh.