Samsung Website says Captivate comes with Android OS 2.2

[Terrigno]

http://www.samsung.com/us/mobile/cel...SGH-I897ZKAATT

Check it out!

 

[Cuerbo]

Link is broken.

 

[n7slc]

Interesting...on left side of the page it shows, "Galaxy S with Android 2.2 OS" while on the right side it shows, "Platform Android 2.1"

I think the webby mistyped it.

 

[speedfreak32]

They state that it has the latest version of android. Maybe they didn't hear about 2.2?
Also claims GPS capability.

 

[fldude99]

I think it's a typo (on purpose)?

 

[LMaxwell]

It sure didn't say 2.2 last week.

Kies Mini is updating right now, don't know if it means anything..

 

[northernale1]

i would say it is because 2.2 is so close,, that maybe any new shipped phone is on 2.2,,, just checked canadian website,, it is still saying 2.1 , so we will see shortly

I also see skype is working with galaxy s phones running 2.2

 

[Ethere]

Correct Link:

Samsung Captivate | Galaxy S | Samsung SGH-I897 - Cell Phones

And it does show Android 2.2 in their description underneath, but 2.1 on the right. A little misleading if you ask me.

 

[compscidev]

ooh are they planning something
probably just a teaser and they will never release it!

 

[dgluck]

If you go letstalk.com, look for samsung captivate, scroll down under the descriptions you will find that the OS is Android 2.2 (foryo). I hope it's true.

 

[compscidev]

its the apocalypse
*grabs my guns*

 

[mnemonicj]

It sure didn't say 2.2 last week.

Kies Mini is updating right now, don't know if it means anything..

Kies Mini is available for download now. Can anyone confirm if this is a new version?

UPDATE: No, I found my old download and it is the same version that I downloaded at the end of September.

 

[LMaxwell]

The version on the website is 10082.8.1. My PC updated itself to 1.0.0.10104.1.

 

[Endoran]

The link has a section on media hub which isn't activated until you have froyo. I don't think that and the full ad at the top that mentions it are a typo. Also the little picture on the left shows a small android 2.1 robot standing outside of the phone with a 2.2 robot peaking out from behind the actual phone, this all says to me that they are updating the page to reflect the upcoming update. Wish they would say when...I could see them updating the page a while in advance.

 

[Endoran]

Also, my Kies updated itself just now and I had previously checked a few days ago. When my phone connects Kies it now says "failed to connect to the model information server"

 

[viny2cool]

Just had a online chat with Customer service rap. See what he says.

Please wait for a Samsung Agent to respond.

You are now chatting with 'Paxton'
Paxton: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: I have Android 2.1
Visitor: but the website says it comes with 2.2
Visitor: is there any update
Visitor: why havent I recieved it?
Paxton: I understand that you want information regarding andriod 2.2. Am I right?
Visitor: yes
Visitor: also about why on the website its saying that samsung captivate comes with 2.2.
Paxton: As it is about to release that the reason it has been posted on Samsung website.
Visitor: can you give me a specific date?
Paxton: We are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Visitor: but posting that it comes with 2.2 is also leading to inaccurate information and confusion.
Paxton: When the update is official, it will be posted on our web site in the Samsung Download Center.
Visitor: but I am just saying that its wrong that I got it last month and I dont have latest software but people who will buy it now, will have it stocked?
Visitor: anybody there?
Paxton: Not to worry once the update is released you can update the phone.
Paxton: You will get a notification message from your carrier from where you can update "OTA".
Visitor: I want the date sir, I have been waiting for a long time. Is there anything called customer service, you guys ae sayng that since september
Visitor: can you atleast tell me why so much delay?
Paxton: I understand your concern.
Visitor: and what are you doing to help me? atleast tell me why there is so much delay
Paxton: Unfortunately we don't have information regarding the release date for the update. Once it's official you can find it on the Samsung Download Center.
Visitor: what are you guys hiding from us? why are you not open about it?
Visitor: ok if i buy a new phone now, will it come with 2.2?
Paxton: I am sorry it will not come with the latest phone.
Visitor: but your website says it will be
Paxton: Can you hold for 2 minutes while I gather required information?
Visitor: yes
Paxton: Thank you.
Visitor: I am waiting here
Paxton: Thank you for holding.
Paxton: I am sorry for the confusion, but you will get it with android 2.1 later it will be update to andriod 2.2 when it's released.
Visitor: so you are saying, you are misleading new customers ?
Paxton: I apologize for the confusion, I am positive that it will be released very soon.

 

[MassacrMan]

Dude, i don't think interrogating the rep is going to get anything done.

 

[viny2cool]

I just went on the website and saw live chat option...and thats what i got. So thought to share.

I mean did u see his answers? not confident about anything, like they are hiding something from us. This guy was taking hell lot of time to reply, i am sure he had someone senior to answer my questions.

 

[Terrigno]

That was a halarious conversation. Those Samsung Reps are funny man. "So will it come with android 2.2"? Rep "If you buy the phone it will come with 2.1 and later update to 2.2." Me "So your misleading aint you by saying that and its not true?" Rep "When it comes out you will get OTA" LMAO

Samsung Rep. "When I look at my mom laying in bed, she looks fine and phone will work when we release 2.2 OTA from carrier" HAHHAA

 

[Endoran]

Dude, i don't think interrogating the rep is going to get anything done.

Gets out some emotion though! Everybody knows call service reps are whipping boys, that's why the job sucks. But I agree that it won't get anything done, especially since Samsung *probably* just barely changed their website so why would some rep in China know about it?

 

[skinien]

hahaha! This is hilarious!


Paxton: We are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Visitor: but posting that it comes with 2.2 is also leading to inaccurate information and confusion.

 

[Frenzy2223]

They changed it to 2.1, no mention of 2.2 at all now.

 

[skinien]

They changed it to 2.1, no mention of 2.2 at all now.

Project Manager: "I know we have a short week this week. Since most of you will be gone Thursday and Friday, let's go ahead and update the website now, to reflect Android 2.2 for the Captivate."

Web Developer: "Are you sure? Users will be confused because 2.2 has not yet been released."

Project Manager: "Shut up, you! The dumb end users won't even notice! Change it now or you're fired."

 

[DT]

That rep looks like an auto-response script:

Customer: "Why isn't 2.2 released"

Rep: "How do you feel about that?"

Customer: "What do you mean? It sucks I want it now!"

Rep: "What exactly is it you want?"

Customer: "Froyo dammit!"

Rep: "Why does Froyo concern you?"

I'm pretty sure I could write the "rep script" in an hour

 

[viny2cool]

All rep have a script in front of them. Why i found this conversation, so interesting because he was taking hell lot of time to reply. I even asked once "anybody there" and then he asked me to hold on for a minute, so there must be huge discussion going on in background.