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General Screen and Track Ball Will not Scroll Up

Discussion in 'Android Devices' started by toured, Jun 14, 2010.

  1. toured

    toured New Member
    Thread Starter
    5

    Jan 9, 2010
    3
    0
    5
    Has anyone experienced the problem I had with my Eris this weekend.

    I was trying to make a call, so from the home screen i pressed the Phone button on screen. The Phone screen comes up then immediately scroll to the bottom of the screen for my call log. I can not scroll up either on the screen or the track ball.

    I then try to do a factory reset via settings> privacy, but again scroll to the bottom of the screen and can not scroll up with the screen or track ball.

    I took the phone into Verizon and they did a factory reset, but the problem did not go away. They gave me a reman phone. By the way I was on Leak V3. I think it was a hardware problem and not software. Please let me know if you have had this problem.
     

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  2. Podivin

    Podivin Well-Known Member
    213

    Nov 29, 2009
    3,679
    881
    213
    Jacksonville, Fl
    I've read similar stories here where the trackball starting acting wonky and would scroll the screen all the way in one direction or another. The only recourse seems to have been what you did, go get a replacement phone.
     
  3. cfoley23

    cfoley23 Well-Known Member
    16

    May 12, 2010
    53
    1
    16
    Philadelphia
    ive had something similar, im on leak v3 and cant scroll to the right using the trackball. did a reset and it didnt change a thing.
     

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