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Support Screen blackout during calls

Discussion in 'Android Devices' started by DavidJames2012, Sep 24, 2012.

  1. DavidJames2012

    Thread Starter
    15

    Mar 28, 2012
    12
    0
    15
    I have a galaxy s3 and until recently it has been fine. But now when I make a call.... The only way to end the call is to do a battery pull.... When I'm on a call the screen goes blank if can still phone people but usually I move phone away from my ears and the screen comes on for me to use keypad end call etc.... Anyone able to help me out? Cos can't keep doing battery pulls. Thanks
     

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  2. Szadzik

    Szadzik Well-Known Member
    223

    Feb 15, 2010
    5,413
    715
    223
    Male
    FAS Admin
    Try a hard reset.
     
  3. 3vodroid

    3vodroid Well-Known Member
    233

    Mar 26, 2012
    1,174
    694
    233
    Male
    Diesel Mechanic- Greyhound Lines
    New Jersey
    Do you use a screen protector/case? Something could be tricking your proximity sensor. Or you could possibly have a bad proximity sensor. Every Samsung phone I've owned has had prox issues.
     
  4. darkestred

    darkestred Well-Known Member
    53

    Sep 19, 2011
    353
    77
    53
    IT
    NJ
    Are you talking about when you put the phone in landscape? I have this happen when i put it in landscape, the phone will black out. If i put it into portrait it comes on and i can manuever within the phone.

    Are you on any rooted roms by any chance? I don't know if i had this issue when i was stock.
     

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