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Support Screen blank - but phone still rings

Discussion in 'Android Devices' started by psychocandy, Jun 3, 2012.

  1. psychocandy

    psychocandy Well-Known Member
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    Get this quite a bit now.

    I try to use the phone and screen just wont switch on - totally blank. Got to remove battery and reset.

    Even if I rings I can hear the phone ringing but I cant get the screen to come on to answer the call.

    Any ideas?
     

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  2. Rash

    Rash Well-Known Member
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    Jedi (keep the balance in the world of android) he
    world of android
    Only suggestion I can give is try another app (if there is one) that you can answer calls & if that fails...and I were in your shoes I will try factory reset (will wipe data)...and if that falls too, then update or upgrade your firmware (that will definitely resolve the issue)
     
    psychocandy likes this.
  3. psychocandy

    psychocandy Well-Known Member
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    Yeh. I guess that will fix it.
     

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