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Support Screen broken, how to get photos?

Discussion in 'Android Devices' started by Drunken christ, Apr 25, 2012.

  1. Drunken christ

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    Hi,

    I dropped my S2 at the weekend and cracked the inner screen. I can turn on the device but the screen is blank and I cannot use the touch screen. I think my insurance company can repair it but I guess they will replace it or do a factory reset. I really need to get my photos off the device but when I connect it to Kies it says I need to enter password on the device to unlock it. I've tried to do this blindly but it doesn't work so I assume the touch screen is not working. I've also tried New PC Studio but that doesn't work either.

    I have lots of photos of my now three week old daughter on the phone and they are most of the photos we have of her so far. I would be pretty devastated to lose those photos and videos of her so really hope someone can help!
     

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  2. GalaxyS2

    GalaxyS2 Well-Known Member
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    Can you access the files via my computer on your pc?
     
  3. Drunken christ

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    No, it doesn't show up as a drive at all, I assume that is also as it is locked
     

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