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screen failure & myphoneexplorer won't connect

Discussion in 'Android Devices' started by Bea18, Sep 25, 2017.

  1. Bea18

    Bea18 Newbie
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    Sep 4, 2016
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    (See updates below!)

    This afternoon, my phone screen suddenly changed to a blur of colored dots. Since I have myphoneexplorer loaded on my phone and on my pc, I thought I would be able to access my phone by usb. However, since marshmallow, the phone automatically connects as "charging". It requires me to choose a different connection. But I couldn't do that because I couldn't see my screen!

    Does anyone have any suggestions, how I can bypass that default setting for the USB connection?

    I'm not sure what was wrong with my screen. However, last night, I put a new, tempered glass screen protector on my phone. There is a small crack in my cell screen, which is now covered by the tempered glass. Could that be a problem? Could that have caused a problem?

    The phone worked fine, both for internet, phone, and texting... until this afternoon.

    ***Update. I removed the new screen protector -- and my phone is working! Any explanations? (It is not a name brand)

    I still can not connect to myphoneexplorer. I'm getting an error about the usb connection. The SmartSwitch program IS connecting.

    ****Update 2. OK, so now I solved the usb connecting problem: Somehow USB debugging was not set. I fixed that, and I'm connecting to myphoneexplorer.

    STILL, if I had NOT been able to use the screen, does anyone know how I might have accessed my phone?
    It still seems to default to the option for USB charging, instead of file transer.
     

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    #1 Bea18, Sep 25, 2017
    Last edited: Sep 25, 2017

Samsung Galaxy S5

The Samsung Galaxy S5 was announced in 2014 and was the company's first flagship of the year. The device featured a 5.1-inch display with a resolution of 1920 x 1080, 2GB of RAM, 16GB of storage, and a 16MP primary rear camera.

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