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Support Screen goes black.. then reboots.

Discussion in 'Android Devices' started by thoroside, Oct 15, 2010.

  1. thoroside

    thoroside Active Member
    Thread Starter
    16

    Dec 16, 2009
    31
    1
    16
    Hey yall, I'm happier than a pig in poo with my Droid 2, the thing is amazing. However, my girlfriend's not so much. She got the deal from Wireless Amazon Beta, where she only paid 39.99. I wasn't able to, wasn't eligible for upgrade and got mine at the store. Anyhow, her phone a couple days in would freeze, the screen would go black, and then it reboots. Now it happens a couple times a day at least. Obviously seems like it's defective, but I'm wondering if anybody else is dealing with the same problem? If so, have you taken into Verizon - what have they told you or done for you? Wondering if she should send this back to Amazon Wireless, or head into a Verizon. And I'm wondering what kind of return/exchange/refurbishing headache were in for. If anyone's had a similar experience, or any advice, please share with me, thanks.
     

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  2. Super_Six_Two

    Super_Six_Two Well-Known Member
    78

    Aug 12, 2010
    594
    76
    78
    NJ
    Not a lot of complaints about that issue on here. Within the first 30 days I think Amazon will exchange it.
     
  3. raven2k7

    raven2k7 Member
    15

    Aug 24, 2012
    19
    0
    15
    am having the same issues with mine. when the screen times out it reboots after. even if i press the button at the top to lock the screen. it reboots. i have to leave the screentimeout off inorder for it not to reboot.
     
  4. themib

    themib Well-Known Member
    103

    what system version? 2.3.4/4.5.621
    rooted? rom?

    I would wipe data and flash sbf
     

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