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Support screen goes black

Discussion in 'Android Devices' started by Nealkf, Sep 9, 2011.

  1. Nealkf

    Nealkf Lurker
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    Basingstoke
    When I make a voice call, the screen goes black / blank and doesnt respond to any input. It sore of re-appears intermitently for a 2nd every now and again but if you miss it the only way to end the call is to power down. Very irritating. Its as if there is a process running that is taking all resources.

    Any idea anyone, its freeking me out :mad:
    Cheers
     

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  2. Ageless Stranger

    Ageless Stranger Android Enthusiast
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    Near the camera on the front of the phone is a light sensor, when you put the phone near your ear the sensor detects the low level of light and turns the screen off. This only happens during a call, I believe the iphone does the same.

    Is the area around the sensor completely clean?
     
  3. Nealkf

    Nealkf Lurker
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    Ah! yes, that looks like it.

    Cheers!

    Appreciated!

    I wont be getting stressed now :)
     
    plum likes this.
  4. plum

    plum Newbie
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    Thanks that sorted out my problem also.

    I have a wallet cover and the flap that keeps it together was casting a shadow over the light sensor, i wouldn't have known unless i had read this.

    Thanks!!!
     

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