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Help Screen goes blank for minutes when keyboard extended

Phone just started having this issue a few days ago. When I slide out the keyboard, the screen goes blank for at least 2 minutes, some times longer. Touch screen still responds (just don't know what I'm touching), keypad responds, power button and home key respond, but no image.

I'm wondering if it is time to do a backup of data / perform a factory reset on the phone?

Any help much appreciated!
 

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