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Support Screen is on all the time

Discussion in 'Android Devices' started by Mewkiss, Jan 5, 2012.

  1. Mewkiss

    Mewkiss Member
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    Dec 28, 2011
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    For some reason my screen is not going dim when not in use. I know it was yesterday when I got it but today it won't.

    I just called VM and she had me turn the phone off, take out the battery to reset it and then it worked.

    She said this is a problem for Androids but should not happen and if it does I should return the phone to Best Buy and have them give me a new phone.

    What are your thoughts on this?

    Thanks.
     

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  2. Mewkiss

    Mewkiss Member
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    Dec 28, 2011
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    It happened again. I tried to activate my phone and got an error message then it never dimmed.

    I took out the battery and it is fine now. Do I need to get a new phone?

    As an aside, my phone won't top up and I've spent half my day on the phone with VM. Not impressed.
     

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