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Support Screen Issues

Discussion in 'Android Devices' started by arty29, Apr 2, 2012.

  1. arty29

    arty29 Lurker
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    Hi,

    I've recently purchased a Sony Ericsson Xperia Neo off eBay and for the first few days it was working fine. However, a few days ago the screen just stopped working in the middle of use. The backlight works and when it is locked I can feel it vibrate when I unlock it and it still makes sounds so the phone itself is still working, but the screen is not displaying.

    Its been like it for about a week, until just now I gave it a bit of a bang and it came back again. I thought it was fixed, but after I took the battery out and put it back in again the screen is not displaying again.

    Anyone have any ideas on how to fix it? I bought it on ebay so I don't have the warranty to get it fixed for free, and sony will charge
     

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  2. Josh-SonyXperia

    Josh-SonyXperia Android Enthusiast
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    Social media coordinator at Sony Mobile
  3. arty29

    arty29 Lurker
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    Hi,

    I had already tried that and it didn't made any difference, which leads me to think it is simply a loose connection. Not sure if it would be asking sony if thy can repair it cheaply by just ensuing it is connected properly rather than replacing the screen as it seems to work fine when the connection is made properly.
     
  4. Sam-SonyXperia

    Sam-SonyXperia Android Expert
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    Unfortunately in this case it does sound like a hardware problem in which case we can only advise repair.
     

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