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Support Screen keeps shutting off during call

Discussion in 'Android Devices' started by regalsoft, May 12, 2011.

  1. regalsoft

    regalsoft Lurker
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    The screen keeps shutting off during a call. When I call someplace that has requires entering touch tones to navigate their voice system, I can't do it at all. After the screen shuts off it won't turn back on. I can't dial numbers, hangup, or anything. It's as if though it stops detecting motion. Sometimes the screen returns when I slap it only to have it shut off again after 5 seconds. There should at least be a configuration option to set the screen shutoff time during a call. Has anyone else had this problem?:thinking:
     

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  2. LaTuFu

    LaTuFu Android Expert
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    If you place the screen near your face, there is a sensor that automatically shuts the screen off. Its to prevent "face dialing" during the call. When you bring the phone away from your ear, the sensor activates the screen again.

    If you hold the phone away from your face (using speakerphone or whatever) then your phone will follow the normal "screen timeout" settings you're using.

    If your phone shuts off the screen before you hit the touchpad, either hit the power button once, or bring the phone up to your ear for a second and bring it back down. It should activate the screen after that.
     
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