So, I went to use my phone today, and the screen lock button won't unlock the screen. I restarted, but nothing. I did a battery pull, still nothing. So, I went to the Verizon store and they couldn't get it to work either. I'm getting a new Droid sent to me this week. No real complaint, it's been a great phone otherwise, and the store rep was great. He talked to me about rooting, after noticing my cool Droid sticker I ordered after seeing it on this site, and we talked about the Incredible for awhile. He liked it, but had only bad things to say about the screen, especially in sunlight while wearing sunglasses. Overall, no real complaint: a little problem and Verizon handled it great.