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Support Screen not working?

Discussion in 'Android Devices' started by Kye7, Sep 15, 2010.

  1. Kye7

    Kye7 Member
    Thread Starter
    15

    Sep 15, 2010
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    15
    I was at school listening to music on pandora and it died, went home plugged it in (charger) and now when i try to enter my password it doesnt respond AT ALL! no even the emergency call.. this is pissing me off to NO END as I got it 3 days ago... I tried taking th battery out and that didnt work, i called it with my home phone and she screen changed to the answer/ignor/ignore w/ text screen but the contact didnt move when i slid it over... HELP
     

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  2. iBleedBlackNgold

    iBleedBlackNgold Well-Known Member
    38

    May 21, 2010
    367
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    hard reset it ... if it dont work return it & or swap it
     
  3. Kye7

    Kye7 Member
    Thread Starter
    15

    Sep 15, 2010
    12
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    15
    Thats the thing... I DO NOT want to back into sprint, i want to solve this myself:/
     
  4. Ketna

    Ketna New Member
    5

    Oct 19, 2011
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    I was having the same problem all night and it has happened before. I literally just came online looking for an answer and I plugged it into my computer and voila! It functions quite normally. Don't know if this will help!
     
  5. jimweda

    jimweda Well-Known Member
    36

    Aug 16, 2011
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    Have you tried calling support and having the, do I a reset on their end. When I've had problems with my phone they were able to do something on their end that help clear my phone. Only thing is its like a hard reset and you start from scratch. Outside of that you may have to take it in.

    Jim
     

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