Screen replacement seems to have broken proximity sensor

[aleitch]

I bought and installed a new screen (digitizer) in my Eris. The install went very well but now the proximity sensor doesn't seem to work properly. Most times when I place a call the screens goes blank and won't respond to any button inputs, Once the other party hangs up I get the screen back. But even this is erratic at times, not often, with the screen staying on all the time.

I installed Screebl Lite to force the screen on all the time and it works most of the time but seems to have a hard time figuring out the proximity sensor too.

Is there something I could have done to screw up the sensor when I took the phone apart? Everything else is working fine,

Thanks

 

[lennyjew]

Try pressing volume up and the send key at the same time. That seems to be the combo to bring my screen back up during calls.

 

[CXXV]

Make sure that the little hole in the upper left hand corner didn't get plugged up with something.

I also noticed that just some face goo over the hole makes the sensor act goofy.

 

[aleitch]

Is there actually a small hole in the screen? My replacement screen has no hole.

 

[Podivin]

Is there actually a small hole in the screen? My replacement screen has no hole.

Can you see the sensor in the upper left corner?

 

[aleitch]

No I dont see any sensor. When I installed the screen there was a cutout for the sensor but not a hole. It is solid black plastic under the cutout. I cleaned it really well to make sure there was no adhesive there.

Does the screen need ro be drilled or something?

 

[Podivin]

There isn't a true hole in the factory screen, so nope, don't drill that thing!
There is merely a 'clearing' in the black portion of the screen where the sensor is, so that it can 'see' through the glass. Maybe things aren't quite aligned correctly under the screen??

 

[aleitch]

I'll take it apart again and check. I guess you mean that there should be a clear "window" over the sensor. Maybe it's just painted over?

 

[Podivin]

Yes, about a 1/8" diameter window, about 1/4 inch to the left of the earpiece.

 

[aleitch]

There are two "windows" to the left of the ear speaker. One has a little lens over it. I popped the lens off and there was adhesive all over the window. I cleaned it off real well but I still have the problem. There is another window that looks like it is lear but blue. I don't know what that's for. It looked clean.

I'm going to do a hard reset and see what happens. I have another phone now so this Eris isn't even activated but it does try to call customer service.

 

[DDustiNN]

I took mine apart and replaced the digitizer as well (cracked screen from dropping it). I didn't clean mine at all... all of that foam adhesive crap... that would've take me forever to get off, so I just left it there. No problems at all with my proximity sensor (or anything, for that matter). The only problems I have are a few spots where the super glue leaked through the cracks on the front of the phone (anyone know how to remove this??) and a couple finger prints in the *inside* of my screen. I really don't want to take it all the way apart again just to wipe them off... maybe someday...