Just got an incredible (ebay - had to get rid of Eris) and New, out of the box the phone powers up fine. But the minute it comes out of sleep mode, the screen has scrolled to a different location - however, I need to actually push the screen in the location where the button I want to press should be located. I hope I'm being clear enough here...a bit difficult to describe. Have been searching here for an hour, but can't find anything like this so had to make a new thread. Sorry if it's a duplication. Thanks in advance for any insight - dreading calling Verizon.