1. Are you ready for the Galaxy S20? Here is everything we know so far!

Screen shuts off during calls

Discussion in 'Android Devices' started by nightowl66, Oct 25, 2014.

  1. nightowl66

    nightowl66 Well-Known Member
    Thread Starter

    When I am on the phone the screen shuts off, I can't get it to come back on unless I hit the power button which is set to end the call.
    Any suggestions?
     



    1. Download the Forums for Android™ app!


      Download

       
  2. AndroidProf

    AndroidProf Well-Known Member

    I think you should try replacing your battery and see how that works. Whats happening is; your battery loses power abruptly when you access applications that require more power.
     
  3. nightowl66

    nightowl66 Well-Known Member
    Thread Starter

    The battery is not replaceable, the phone is only a few months old. it is not a battery problem
     
  4. today

    today Android Expert

    Double tap the screen in portrait position?
     
  5. nightowl66

    nightowl66 Well-Known Member
    Thread Starter

    Tried that
     
  6. mruno

    mruno Android Expert

    See if it happens in Safe Mode. Also you can run the phone diagnostics to see if the proximity sensor is working correctly.
     
  7. techsavvy01

    techsavvy01 Well-Known Member

    That's weird :thinking:
     
  8. BOO5TED

    BOO5TED Android Enthusiast

    Don't use tue power button to end call. Screen is supposed to shut off so your face doesn't press anything.
     
  9. CL3nglish

    CL3nglish Member

    It may be a KitKat issue. My fiance's, sister in law's, and my Nexus 5 do this and my father in law's HTC One does it.

    Highly aggravating as my phone doesn't end a call when hitting the power button.

    Edit : Yes, the phone has a sensor that shuts the screen off when it gets close to your face during a call but going straight black even when pulled away is a glitch of some sort.
     

HTC One M8 Forum

The HTC One M8 release date was March 2014. Features and Specs include a 5.0" inch screen, 4MP camera, 2GB RAM, Snapdragon 801 processor, and 2600mAh battery.

March 2014
Release Date
0
Reviews
Loading...
Similar Threads - Screen shuts off
  1. Justin Raney
    Replies:
    5
    Views:
    289
  2. donb2010
    Replies:
    0
    Views:
    292
  3. alepabrahao
    Replies:
    1
    Views:
    434
  4. AntiMorrisey
    Replies:
    2
    Views:
    691
  5. spman
    Replies:
    2
    Views:
    396
  6. Justin Raney
    Replies:
    1
    Views:
    282
  7. spman
    Replies:
    4
    Views:
    540
  8. Justin Raney
    Replies:
    14
    Views:
    607
  9. guirip
    Replies:
    1
    Views:
    277
  10. behrprofl
    Replies:
    2
    Views:
    494

Share This Page

Loading...