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Screen staying on during call

Discussion in 'Android Devices' started by Teris, Oct 10, 2017.

  1. Teris

    Teris Well-Known Member
    Thread Starter

    When I'm on a call, the screen stays on. My previous phone's sensor would shut the screen off when my face was near the phone. I can't find a setting to turn on the sensor. Anyone else having this issue?

    No one else is having this issue? Does anyone know where in the settings this can be changed? Thanks in advance!
     


  2. Best Answer:
    Post #2 by kokiangel, Oct 10, 2017 (3 points)
  3. kokiangel

    kokiangel Android Expert

    Under Settings>Display do you have Block accidental touches turned on? This setting is supposed to prevent your phone from turning on while in your pocket or bag and accesses the proximity sensor. If it is turned off that might be your problem. Covering the sensor with your face could be considered a "dark place"!
    Mind you I'm just guessing here.
     
    lunatic59 and Teris like this.
  4. Teris

    Teris Well-Known Member
    Thread Starter

    Yes, they worked! It's been driving me crazy. Thank you for taking the time to reply!
     
  5. kokiangel

    kokiangel Android Expert

    So glad it was just a simple settings problem.
     
    marctronixx likes this.

Samsung Galaxy Note 8 Forum

The Samsung Galaxy Note 8 release date was September 2017. Features and Specs include a 6.3" inch screen, 12MP camera, 6GB RAM, Exynos 8895 processor, and 3300mAh battery.

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