1. Download our Official Android App: Forums for Android!

Support Screen timeout woes

Discussion in 'Android Devices' started by shutterpoet, Sep 21, 2011.

  1. shutterpoet

    shutterpoet Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    43
    Posts:
    84
    Joined:
    Mar 21, 2011

    Mar 21, 2011
    84
    28
    43
    Keeping up with my 11yr old son.
    Tucson, AZ still Wild Wild West
    A little help pls... my girlfriend has an HTC Thunderbolt and recently it will not turn off the screen automatically. I am not familiar, a little guidance would make me look great, as well as help a damsel in distress...:thinking:
     

    Advertisement

  2. TxGoat

    TxGoat Guest
    Rank:
    None
    Posts:
    0
    Joined:

    Menu>Settings>Display>Screen Timeout? Try toggling it off and on if it shows it's on already.
     
    shutterpoet likes this.
  3. shutterpoet

    shutterpoet Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    43
    Posts:
    84
    Joined:
    Mar 21, 2011

    Mar 21, 2011
    84
    28
    43
    Keeping up with my 11yr old son.
    Tucson, AZ still Wild Wild West
    Tried that, screen dims after 1 min but doesn't shut off. Any ideas???
     
  4. TxGoat

    TxGoat Guest
    Rank:
    None
    Posts:
    0
    Joined:


    I've seen everyone mention everything from an app that's keeping the display on to a "car mode" being enabled. If doing a phone reboot (pulling out the battery) doesn't fix it then I'd say it has to be a setting somewhere. Best to do is to work backwards, ask her when it started and what apps she's downloaded since it worked. If she does backups, you can also try restoring to a previous date.


    Oh and is she rooted?
     
    shutterpoet likes this.
  5. superstretch

    superstretch Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    131
    Joined:
    Sep 1, 2010

    Sep 1, 2010
    131
    27
    43
    Rochester, NY
    Also, is this plugged in we're talking about?
     
    shutterpoet likes this.
  6. shutterpoet

    shutterpoet Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    43
    Posts:
    84
    Joined:
    Mar 21, 2011

    Mar 21, 2011
    84
    28
    43
    Keeping up with my 11yr old son.
    Tucson, AZ still Wild Wild West
    Pulling battery. Not plugged in and she's not rooted. I have looked in display and power saver settings and nothing has changed. It still just dims after 1 min and that's it.
     
  7. TxGoat

    TxGoat Guest
    Rank:
    None
    Posts:
    0
    Joined:



    After pulling the battery and holding the power button (to drain any residual charge), if you've rebooted and it's still not shutting off completely, I'd look at all the apps she's installed since the problem started and start removing each app one at a time. I'm not sure if you can view the app list by date of install, but ask her which apps have recently been added and remove each one, also any files that she may have downloaded recently. Also if she has Wifi tethering on, there's an "Always on" setting, although that shouldn't keep the display on. If all else fails, she's probably looking at doing a wipe/restore on her phone.
     
  8. shutterpoet

    shutterpoet Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    43
    Posts:
    84
    Joined:
    Mar 21, 2011

    Mar 21, 2011
    84
    28
    43
    Keeping up with my 11yr old son.
    Tucson, AZ still Wild Wild West
    Re booted, pull battery and then put it on the charger. Now it works. Unbelievable. Thanks for all of your help. Much appreciated. I'm glad to see the Thunderbolt forum is as stand up as the one for my poc Ascend- lol :cool:
     
  9. ziklag1257

    ziklag1257 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Dec 2, 2012

    Dec 2, 2012
    1
    0
    5
    Try disabling Background Data. This worked for me.
     

Share This Page

Loading...