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Support Screen timeout

Discussion in 'Android Devices' started by usnrma, Feb 12, 2014.

  1. usnrma

    usnrma Newbie
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    I have had a problem develop in my Razr Maxx HD over the past few days. Te screen has started cutting off within 7 seconds while within most apps or the home screen unless I touch the screen. This has occurred with me changing the timeout from my default 30 seconds to longer periods of time. I have done multiple shutdowns and resets. I have not done a factory data reset because I do not want to spend the 2 days or longer getting my phone back to where I like it as a troubleshooting step until there is absolutely no choice. I am running on stock and I am not rooted.
     

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  2. Thom

    Thom  
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    Try running in Safe Mode (disabling all apps you added without uninstalling them). If the problem stops it is caused by an app that you added. See ... Safe Mode - DROID RAZR HD / RAZR MAXX HD by MOTOROLA.

    7 seconds is probably the shortest time that can be set for the timeout and the timeout values is just getting nailed.

    ... Thom
     
  3. usnrma

    usnrma Newbie
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    I tried putting it in safe mode. I am still experiencing the issue. Starting to think that it may be hardware.
     
  4. Thom

    Thom  
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    Did you clear the Data Cache Partition? If not you could try that ... kind of a long shot.

    ... Thom
     
  5. usnrma

    usnrma Newbie
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    Yes, still doing it.
     

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