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Screen times out way too fast?

Meg981

Lurker
May 25, 2017
1
0
My mom just got a new LG K10 about a week ago. Today she told me that the screen times out after 6 seconds (dims after 5, then almost immediately turns off). So I've looked at the settings. I've tried every timeout setting and nothing changes it- even when it's set to never time out, it still turns off after 6 seconds. Any idea why it's doing this?
 
Have you tried Keep Screen On app? It works! It has a setting where you make it stay on till you turn it off

Screenshot_20170925-025108.jpg


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