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Support screen turns grey and cannot set default app

Discussion in 'Android Devices' started by uzairmaz, Sep 11, 2012.

  1. uzairmaz

    uzairmaz New Member
    Thread Starter
    5

    Sep 11, 2012
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    5
    Hello there,
    Can you guys help me on this matter? Really appreciated it.

    My problem with the tablet happened just this week. When I clicked to launch any application which doesn't have its default app, such as clicking a link in email connecting to a browser, the screen turns grey and it stays that way (where usually a prompt of available apps should appear allowing me to choose from). But the tablet doesn't freeze as when I touch on anywhere on the screen, the greyed screen will disappear and nothing happens, it just goes back to the previous screen (email). This happens with other app too.

    I even uninstalled newly installed apps thinking they may cause this, and even master reset my tablet, the problem solved but for just a while, and now it happens again :(

    Here is the snapshot of the greyed screen (a prompt should actually appear) when I click on the link in the email.

    I hope you guys can help me on this.....
    Thanks guys
     

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