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screen unlock can't be changed?

Discussion in 'Android Devices' started by lazylew, Feb 24, 2016.

  1. lazylew

    lazylew Newbie
    Thread Starter

    I set my "screen unlock" to PIN, but changed my mind; I'd like to unlock with a swipe.
    I don't see how I can change it - settings / security / screen lock - if I go in there, it asks to confirm the PIN, but does not give the option of changing to swipe instead of PIN.
    Am I stuck with it?


  2. Best Answer:
    Post #15 by MLSS, Mar 4, 2016 (1 points)

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  3. lazylew

    lazylew Newbie
    Thread Starter

    No solution so far.
    Perhaps this question should be in a more general forum, not specific for the Moto E model?
    So can I (or, more likely the admin) move this post to a general Android forum?
    Or should I simply copy and paste into a new post?
  4. It is probably device specific. I don't have the Moto E.

    On the Droid Turbo 2 ...
    Go to Settings/Security/Screen lock
    When prompted for PIN ... provide it
    On the displayed Choose screen lock screen select Swipe
    On the displayed Remove device protection dialog respond Yes, Remove

    ... Thom
    Lordvincent 90 likes this.
  5. lazylew

    lazylew Newbie
    Thread Starter

    After providing the PIN, on the display all except PIN and Password are greyed out.
    Slide (meaning swipe, I presume) also.
    The comment is "Disabled by administration, encryption policy or credential storage".
  6. MLSS

    MLSS Android Expert

    If you have encryption on then you have to use a password or pin.
  7. lazylew

    lazylew Newbie
    Thread Starter

    I haven't encrypted anything.
  8. Lordvincent 90

    Lordvincent 90 ▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓

    I'm going to guess you either use a vpn or have something that requires device administrator access (And subsequently a password)
  9. lazylew

    lazylew Newbie
    Thread Starter

    None of the above, as far as I know.
    I have some terminal thingy installed, but the phone is not even rooted.
    I am very new to smartphone, mind you - who knows what I did without knowing..? So all routes are open I suppose.
  10. MLSS

    MLSS Android Expert

    Take a screenshot of your security settings and post it please.
  11. lazylew

    lazylew Newbie
    Thread Starter

    Here's the screenshot.

    Attached Files:

    MLSS likes this.
  12. MLSS

    MLSS Android Expert

    Your phone is encrypted. That's why you have to use a pin or password.
    Look at the bottom of your screenshot under "encrypt phone" and you will notice it says ENCRYPTED.
    Lordvincent 90 and lazylew like this.
  13. lazylew

    lazylew Newbie
    Thread Starter

    So I guess there must be a way to decrypt it? (if that is the right terminology? :))
    I sure hope so anyway :)
    MLSS likes this.
  14. MLSS

    MLSS Android Expert

    You should be able to press encrypt phone and it should give you a couple options.
  15. lazylew

    lazylew Newbie
    Thread Starter

    Nope... it's greyed out and just flashes a bit upon touching.
  16. MLSS

    MLSS Android Expert

    I don't use encryption so I'm not sure what to tell you to try next. The only way you can use swipe to unlock is to disable encryption.
  17. lazylew

    lazylew Newbie
    Thread Starter

    After some searching I found the same subject on an android forum, and its's clear that it takes a factory reset to disable the encryption. But... someone there mentioned a guest account he has on the phone, so handing it to a trusted friend is possible.
    I didn't know phones could have multiple accounts like a pc - perhaps I will look into that option :)
    It would feel safe still having the encryption in case of loss, and feel more userfriendly using the swipe on the guest account (which I would of course use, too ;-))
  18. An alternative is to not encrypt the phone and install one of these ...

    Android Device Manager – free – remotely track your phone if lost or stolen – remote Factory Data Reset
    Android Device Manager (Android) – enable capability on device
    Android Device Manager (Website) – control device from website

    Cerberus – paid – remotely track your phone if lost or stolen – remote Factory Data Reset – remote take picture
    Cerberus (Android) – enable capability on device
    Cerberus (Website) – control device from website

    If it is stolen go to a PC and send a command to do a Factory Data Reset.

    (I use Cerberus.)

    ... Thom
    lazylew and Lordvincent 90 like this.

Motorola Moto E (1st Gen) Forum

The Motorola Moto E (1st Gen) release date was May 2014. Features and Specs include a 4.3" inch screen, 5MP camera, 1GB RAM, Snapdragon 200 processor, and 1980mAh battery.

May 2014
Release Date

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