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Support Screen Unlock password forgotten SGH 1747

Discussion in 'Android Devices' started by shesNotHere, Dec 2, 2012.

  1. shesNotHere

    shesNotHere New Member
    Thread Starter

    Nov 29, 2012
    Foxborough, MA
    Good morning fellow Android users....I am a newbie to this world and just got my Samsung Galaxy S3 1747 phone this week. After reading about all the features and suggestions decided I would create a screen password to access my phone. Yup, I did the unforgiveable...first, didn't record my pw b/c its one that is dear to me and secondly, didn't write it down...ta da.....So I called AT&T got on live chat and explained to the person what I had done and now folks you better sit down for this cause I know you will be cracking up - after a half hour with this "knowledgeable" rep she finally got it that I was not having problems with an email pw instead I was having problems accessing my smartphone! Then I went to my online Samsung account hoping that their live chat could help and he referred me back to AT&T.....I'm feeling like a sick wilder beast going around in circles. In short, now I'm not able to access my phone - what would you suggest? I'm a newbie with this toy.


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