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Support Screen unresponsive with incoming calls

Discussion in 'Android Devices' started by guzziknight, Aug 12, 2011.

  1. guzziknight

    guzziknight Member
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    Mar 7, 2011
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    So I've been having more issues with my EVO lately. Since the last update, the screen becomes unresponsive when the phone's asleep when I get a phone call. It won't let me swipe to answer the call.

    The only thing that works is when I hit the power button to put the phone back to sleep. Then, I have to push the button again to wake the phone, then the screen works. This of course means I miss the call and have to call them back.

    This is the second phone I've gotten from Sprint that's doing the same thing. They can't seem to find anything wrong with it when I take it in. The think it has something to do with an app that's interfering with the phone, but they have no clue as to which one it may be.

    Anyone have any ideas as to which app it may be, or if it's something else all together? This is really bugging me!! I've been deleting apps one by one to try to see if there's a change, but so far no luck.

    Thanks!
     

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