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Screen will not stay on

TracePley

Lurker
Jul 1, 2017
4
0
I've tried every possible (so it seems) way to get my screen to NOT shut off after about 10 seconds, but nothing I do works. On the Screen timeout page, I've checked "Keep screen turned on," but there's a greyed out "Screen turns off automatically" area that I cannot uncheck.

Please help. It's SO frustrating to not be able to read things on my phone without constantly keeping a finger on it.
 
I've tried every possible (so it seems) way to get my screen to NOT shut off after about 10 seconds, but nothing I do works. On the Screen timeout page, I've checked "Keep screen turned on," but there's a greyed out "Screen turns off automatically" area that I cannot uncheck.

Please help. It's SO frustrating to not be able to read things on my phone without constantly keeping a finger on it.


Please take a screenshot of your issue and post it so members can see and try to help you troubleshoot the problem.
 
Upvote 0
Here you go. Ignore the red mark on the screen. That was an accidental swipe when I was trying to keep the screen on.
 

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