Samsung Galaxy Note 10+ ... issue is occurring on my wife's phone as well as mine ever since the January update.

I can't get the screen to wakeup automatically when receiving a text or email. It used to auto wake the screen when I received both of these types of notifications. Now it stays on the AOD screen and it just shows the app icon on the AOD telling me I have a notification. This is extremely annoying.

2nd problem I use google messages for texting and gmail for my email and before whenever I got a text the phone would wake and go to the lock screen and show a preview of the text. Now it just stays on the Always On Display (A.O.D.) screen and only shows the little text icon on the A.O.D. It doesnt automatically wake the phone and go to the lock screen like it did before.

Also, edge lighting no longer works on the A.O.D. for pretty much every app. It worked before this update and now it wont show up when the phone is off/on the A.O.D. screen. It definitely worked before the update.............I've tried using different text apps and different email apps but nothing has worked.

I have uninstalled and reinstalled the apps. No fix. I even did a full factory default reset and that did nothing either.......

 

I'm almost positive the late December/early January update was to upgrade Android to version 10. I did a fresh reset and didn't load a backup.' I'm on Verizon and One UI is 2.1 android version is 10.

 

I get notifications.

But edge lighting doesn't work for notifications. And no notification wakes the screen like it did before and like it's supposed to do. So let's say my phone is on the AOD screen and I get a text message using Google messages. The phone doesn't wake up. The notification icon will appear on the AOD screen but that's it. It doesn't wake the screen and there's no edge lighting effects

 

Note 10+ on Verizon? Same One UI and android version as me? What apps do you use for text and email?

I don't know why the **** it won't work for me.

 

You keep saying that you get notifications from all of your apps. So do .. I'm only talking about the edge lighting showing on the screen when my phone is on the AOD screen. The edge of the phone used to light up before the android update