I recently installed Screenshot pro and initially set up the countdown time for a screen shot, and I am getting "service not running" error. I performed the recursive setup and did not get any root success messages. However, when I run my KSH/Bash shell and do a ls -la all the files and folders show up as user root and group root. Any help would be most welcome. I have 20 year in solaris and 10 on suse linux so I am good at debugging software support. Thanks!