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Support sd card "not inserted" after phone was lost and found

Discussion in 'Android Help' started by gelali, Aug 16, 2016.

  1. gelali

    gelali Lurker
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    Hello everyone!

    It would be great if you could help me rescue my phone's data: I'm using a Moto E (2nd generation) with Android 6.0.
    My phone got lost and I used the Android Device Manager to lock it from the distance. Later I managed to get the phone back. When it was returned it was turned off. I don't know what the founder did with it but I am sure he didn't intend to do anything. He was an old man and barely knew how to touch the phone. I switched it on and it told me the sd card was not inserted - but it was.

    I tried many things: switching on and off, taking the card off and inserting it again, connect it with the computer. Even data recovery programs didn't find the card.

    Is there anything else I can do to safe my fotos, music and apps?

    Thank you for your help!
     

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  2. AZgl1500

    AZgl1500 Android Expert
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    when you locked the phone, it also wiped out the SD card.

    put it in a PC, and format it.
     
  3. gelali

    gelali Lurker
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    Is there no way not to format the card and thereby erase everything?
     
  4. AZgl1500

    AZgl1500 Android Expert
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    everything is already erased.

    that happened when you told Device Manager to lock the phone..
    sorry
     
    #4 AZgl1500, Aug 16, 2016
    Last edited: Aug 16, 2016
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  5. mikedt

    mikedt 你好
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    It's a secure erase as well isn't it. Where all data is overwritten, including the SD, to ensure that it can't be recovered from a lost or stolen device.
     
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  6. AZgl1500

    AZgl1500 Android Expert
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    correct:

    once you tell Device Manager your phone is stolen, they do a secure erase of everything, on the phone, and on the SD card.
    They are protecting your financial data and history, etc. not the physical phone.

    there is no way to know, if the phone will ever come back home. Usually it does not.

    for the OP, just count yourself lucky you got the phone back. buy a new SD card and move on with your life.
     
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  7. gelali

    gelali Lurker
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    yeah, sounds like a good way to deal with it, thanks! anyway, the strange thing is, that the phone itsself is not erased - only the part that used to be on the sd card (wich, of course, is highly connected in android 6, so many apps don't work).

    next problem now: after deconnecting the SD card from the phone it could'nt format it, nor could the computer ("read-only").
     
  8. SavageRobot

    SavageRobot Android Expert
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    There is a little tag on the side of the SD (write protection). Just check you haven't inadvertently shut that if it's read only.
     
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