Hi

I have seen similar threads to this, but none specific to the S5.

I got the S5 last week, in the UK, on 3. I bought a sandisk SDXC card about a month ago in anticipation. The card is new and has not been used in any other device.

I believe the Sandisk to be legit. The box various stated the following info: 64GB, UHS speed class 1, class 10, up to 30 Mb/s, 200X.

I don't know what 200X stands for, nor do i know why there are two different class ratings. I presume they are for different things.

I transferred music onto my phone, and i was trying to move it to the SD card. However, during transfer, , i get the notification that "SD card has been unexpectedly removed". The SD card then immediately is 'installed' again. Sometimes this happens immediately, and sometimes it copies a bit of the music over before the error happens.

I have tried formatting the card in the phone, however this does not appear to have made any difference.

Before I get in touch with 3 to complain (not something I'm looking forward to, based on their sales team), can anyone give me any other alternatives?

As much as I like the S5, it's frustrating that such a simple thing like transferring music has become so time consuming.

Thanks

 

Hi

Thanks for the suggestion. I'll try this - but if it's hardware why wouldn't I get this message all the time? It only happens when I'm actually trying to do something with the SD card, and I would have thought that if it was a loose connection it wold be saying this constantly, not just when I'm trying to transfer music (or whatever) to it.

 

Thanks. I am certain that this was advertised as compatible with S5, so i'll have to contact the seller of this is the case. I bought it purely for the S5 so it's a complete waste of money if I can't use it.

 

OK thanks. I'll bite the bullet and ring 3's customer services. Kill me now.