I ran into this thread at the Moto users forums - and had a light bulb moment. https://supportforums.motorola.com/thread/61867?tstart=0 The user had a screwed SDCard after plugging it into the desk dock. LIGHT BULB!!! Of course the SDCard can get dislodged when putting the phone in the dock - b/c the downward motion of the phone being inserted into the dock is the same downward motion (when turned sideways) that you use to remove he SDCard in the first place. I note that in my reply in the thread, and then I outlined how I had freaked out hard core for 20 minutes one day when I thought my SDCard was dead - until I remembered to look at it physically to reseat it and saw it was simply dislodged. So, I used some foam to make a little 'shim' to brace the car in the slot. Pics: I didn't take a pic of the battery cover, but if you look at it you'll see the little notch that is supposed to hold that SDCard in place - and how it is woefully inadequate. This might be the first true across the board design flaw. I really don't see a difference between the extended battery cover and the stock one - both notches seem just a hair too short to actually keep the SDCard in place. Makes me wonder if there is something similar going on with the SIM Cards as well?