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Accessories seidio innocase problem ?

Discussion in 'Android Devices' started by tbta02, Jun 9, 2010.

  1. tbta02

    tbta02 Well-Known Member
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    while browsing these forums i noticed people saying they have a hard time getting case off of the phone .i got the innocase II and mine comes off real easy especially the top half .if i hold the top half only the phone will fall out itself and wont lock in the back .im guessing this thing should be alot tighter ? i am trying to send it back over the website it says it will contact me in a couple of days .i hope they take care of it , i spent more on accs at seidio than i did to buy my phone .anyone deal with them before for something like this ?
     

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  2. Legobricke

    Legobricke Well-Known Member
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    When I installed mine, after putting both pieces together, I press just above the seam on the back (top piece)... I hear a click and thats it.... case is locked together...

    Lego!
     
  3. tbta02

    tbta02 Well-Known Member
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    seidio replied to my post from this forum and is sending me a replacement with a return postage paid . let you know if this ones better .
     
  4. seidioseidio

    seidioseidio Android Enthusiast
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    PLease PM me your order #, it will be taken care of Monday
    This must be from our early batch. The one we are shipping now should not have this problem.

    Sorry about the problem.


    Seidio
     
  5. Trooper

    Trooper Android Expert
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    I just sent you a PM regarding my problems. Let me know if you need any additional information.

    Thanks!
     
  6. seidioseidio

    seidioseidio Android Enthusiast
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    Got it, will take care of this Monday (6/14)

    Sorry about the problem.

    Seidio
     
  7. Trooper

    Trooper Android Expert
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    Awesome thanks very much!
     
  8. tbta02

    tbta02 Well-Known Member
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    it was one of the first sent out . thanks for help .
     
  9. TrumpetMan

    TrumpetMan Android Enthusiast
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    Same here, replacement should be here next week. I hope it holds together better than the one I have because I really like the case.
     
  10. cosmicreality

    cosmicreality Newbie
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    I also had to receive a replacement for my Innocase... luckily it's perfect and doesn't have the problem with locking anymore.

    It's a really great case with a fantastic feel to it... I highly recommend it.
     
  11. hal1

    hal1 Android Expert
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    Once again, Seidio customer service shows why Seidio rocks
     
  12. Chandria

    Chandria Well-Known Member
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    +1
     
  13. hal1

    hal1 Android Expert
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    sry delete post
     
  14. Lee ohh

    Lee ohh Newbie
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    Also have the same problem with my case pm'd you my info thanks!
    Sent from my ADR6300 using Tapatalk
     
  15. CheezWiz

    CheezWiz Well-Known Member
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    I had one with the snap-crackle-pop feature and Seidio sent me a new one.. All better now.. I am very pleased with Seidio's customer service. That is why I have no qualms paying a premium and ordering from them directly.

    They have always had great interaction with community forums and even involved forum members to beta test holsters.. (back in the Apache XV6700 days)..
     

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