So I'm selling my GF's used hero on ebay, I have a couple of questions though...I've factory reset it, but when you turn it on and check "about phone" it still has my firstname.lastname@example.org...I can't figure out how to clear that. I've done a factory reset on the root screen, i've also held down home and back buttons and reset it that way at the white screen. Any ideas? Thanks in advance! Chris Don't worry, I still have my hero!