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Sending Bricked Phone back to Verizon

Discussion in 'Android Devices' started by Meliette, Jul 7, 2013.

  1. Meliette

    Meliette Lurker
    Thread Starter

    Hi again!

    I have a bricked S3 that I have to send back to Verizon, as they shipped me a new one that is working :)

    I am concerned about them being able to access files and texts that are saved on the internal phone memory. Since I cannot get my phone started to delete these, is there anything I should be concerned with, or anything I can do to make sure they will definitely NOT be able to access these?

    I am anal when it comes to stuff like this, I have a ton of saved passwords and everything... all it takes is the wrong person to be the one handling my phone there :(

    Any ideas/advice is appreciated! :)

    Thank you :)
     



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  2. jhawkkw

    jhawkkw Chinchillin'

    If the device is truly hard bricked, then chances are that they'll only run a basic test that it doesn't turn on. Once it fails that test, they'll probably send it to Samsung where they'll probably just swap out the broken hardware, completely wipe it if needed, and send it back as a refurb.
     
    Meliette likes this.
  3. Meliette

    Meliette Lurker
    Thread Starter

    Thank you! So you wouldn't be worried if you were me? ;)
     
  4. jhawkkw

    jhawkkw Chinchillin'

    I actually did have to do this once, so I wouldn't worry. However if the device still turns on since it's only softbricked, I still wouldn't worry because the only thing they'll do is use Odin to flash the latest factory image, thus wiping out everything.
     
  5. Meliette

    Meliette Lurker
    Thread Starter

    Great, thank you :) phone isn't soft bricked, I cant get it to turn on AT ALL. Even trying to do a reset, I can't. Definitely hard bricked, so that makes me feel a little better. Just was worried about someone attempting to fix it and being able to get my files on the internal phone memory :)
     
  6. svensett

    svensett Android Enthusiast

    Just make sure to keep your return receipt in a safe place, and watch you account for them charging you because you didn't return the defective unit. I've had it happen before where the claim that they didn't receive a returned phone even when the tracking info shows it accepted by them.
     
    funkylogik likes this.
  7. funkylogik

    funkylogik share the love peeps ;)

    even if you could reset it, its still possible for someone to recover data from it so theres no point worrying. Lifes too short :)
     

Samsung Galaxy S3 Forum

The Samsung Galaxy S3 release date was May 2012. Features and Specs include a 4.8" inch screen, 8MP camera, 1GB RAM, Exynos 4412 Quad processor, and 2100mAh battery.

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