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"Sending Failed", can't send email with attachment

Discussion in 'Android Devices' started by Bella_mia, Oct 7, 2014.

  1. Bella_mia

    Bella_mia Lurker
    Thread Starter

    I cannot send, reply or forward an email with a picture or attachment on my S5. I already removed all email accts,re added and cleared cache. Any other suggestions?
     



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  2. racefan25

    racefan25 Member


    Have same exact problem with my S3 cannot send anything with a attachment so it hast to be something with the android OS. I am using Verizon as a carrier.
     
  3. jj14x

    jj14x Android Expert

    Let's start with
    • the name of the app that you are using to send the attachment
    • the type of Email account you are using on that app
    • When this happens, are you on WiFi? or using mobile data?
    • the size of the attachment
    • the type of attachment (extension)
    • the source of the attachment (is it on your phone? or are you trying to attach from online storage)
    • Does the Email allow the attachment? or is it failing to attach itself?
    • What happens when you click the send button? Does it stay in the outbox? Does it present an error message? Does it strip the attachment and send the Email?


    I don't think it had anything to do with the OS, because it works fine on other devices (including mine), and I run the Android OS too :)
    It is more likely an app setting or email server setting, or a bug in the app.
     

Samsung Galaxy S5 Forum

The Samsung Galaxy S5 release date was April 2014. Features and Specs include a 5.1" inch screen, 16MP camera, 2GB RAM, Snapdragon 801 processor, and 2800mAh battery.

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