In my previous phone I could set different ringtones for those in my contacts list and then another ringtone for those numbers not in my contacts list so I could tell by the ringtone if someone was calling that was in my contacts list or not. On the Hero there doesn't seem to be any way to do this. I was also able to set different volume levels for various notifications (ie, louder for phone calls and quieter for email and sms notifications). Does anyone know if this is possible on the hero? Thanks.